COVID-19 Policy and Procedures LIT Boutique Portsmouth Store Opening Announcement

We are opening soon!
(Weds - Sun, 11-6 Portsmouth only)
 
LIT takes its role in this health pandemic very seriously. Our opening will come with a few changes and we wanted to take the time to explain what these changes will look like. Here is what you can expect when you visit.
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Our Responsibilities

All locations have been thoroughly cleaned and sterilized. We are closely monitoring the health of our staff and they are encouraged to stay home at the slightest sign of illness. Our staff will be wearing gloves and masks at all times for your protection.

 

The following changes have also been made:

 

Fitting rooms will be closed at this time. It is important that all customers feel at ease when shopping with us. Our staff are extremely knowledgeable in the fits of our items. We are here to talk it out!  

 

No returns or exchanges on any items bought during the COVID-19 pandemic (March 16, 2020 to present). We know this can be difficult and this was part of our decision to make EVERYTHING 30% off to cover alteration bills.   

 

We are a part of this great community and we feel a strong responsibility to help our staff and our customers stay safe. We ask for your continued support and understanding.

 

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By Appointment 

We are limiting the amount of people in the store to only three groups of two people or less at any given time. Please contact us ahead of time and make a shopping appointment! This way, we can guarantee your time in the store. Call any location or DM us and we can get you set up.

 

When you come to our store, the front door will be locked. We will let you in for your appointment. Just call us when you arrive. If you’re in the neighborhood and want to stop by, you will have to call us to see if we have available space to shop at that time. If we do not have space, we will let you know of the wait time and you can either wait  outside, or we can set up another time at your convenience.

 

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 A Must for Entry

Call us when you are at the door. All guests will be required to have a mask on at all times.

 

Masks must be covering the nose and mouth. If you do not have one, we do sell some cute ones!

 

Once you enter, we will ask you to use our hand sanitizer before you start browsing.  

 

No try on's at this time but our staff is there to talk outfits and outfit ideas. We have a deep understanding of how things fit. 

 

We are not accepting groups larger than four people at one time.